MaxService

Chatbots

Bots answer routine questions, collect details, and hand off to a human at the right moment — with full context.

Ideal for

  • Support teams answering the same questions daily
  • 24/7 first response

Key capabilities

  • Scripted and AI-assisted dialogue
  • Human handoff with the full transcript
  • Automatic lead/ticket creation in CRM
  • Working-hours and language rules

Typical integrations

  • Website chat
  • Messenger
  • CRM
  • Helpdesk

Support for specific providers is verified up front.

Problems it solves

  • Leads are getting lost

    Every inbound request lands in CRM automatically, gets an owner and a deadline; untouched leads turn red on the dashboard.

  • Clients need self-service

    Clients see status, invoices and balance in a portal, pay online and ask the bot first — instead of calling.

Where it is used most

  • E-commerce

    Order → payment → warehouse → courier — hands-free, but never out of control.

The next process is yours

Show us the process you want to stop doing by hand.

The first step is not code — it is a map. Describe your process and we will show you where automation begins.